Multimedia Studio Manager

1 month ago

Sydney, New South Wales, Australia UNSW Australia Full time

Studio Leader, Multimedia and Immersive Technologies

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About the Role:

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The University of New South Wales (UNSW) is a leading Australian research university located in Sydney, NSW. We are seeking an experienced Multimedia Studio Manager to join our team.

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Job Description:

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This is a full-time continuing role, with a competitive salary range estimated at $110,073 per annum plus 17% superannuation and leave loading.

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The successful candidate will have expertise in both AV and IT knowledge, as well as specialist skills in cutting-edge audio-visual technology, implementation, practices, and technologies.

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You will be responsible for supporting students, researchers, and staff from across UNSW, engaging diverse university groups, and actively promoting dialogue and participation within the studio.

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This role reports to the Senior Manager of Multimedia and Immersive Technology and has no direct reports.

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Key Responsibilities:

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  • Engage with university stakeholders to gather feedback, test educational theories, and refine AV and immersive technology applications">
  • Facilitate regular meetings and forums to collect and analyze feedback, driving continuous improvements in technology deployment and user experience">
  • Coordinate showcases, arranging and managing internal and external companies, clubs, groups, and organizations to demonstrate capabilities and educational impact of new AV and immersive technologies">
  • Promote research and development of the studio process, working closely with academic and internal IT departments to market and publicize innovative work in multimedia and immersive technologies">
  • Enhance external collaboration by developing and maintaining relationships with industry partners and external entities to enhance technology offerings and remain at the forefront of educational technology">
  • Provide multimedia and immersive technology guidance and support to UNSW lecturers through training and workshops">
  • Support and coordinate the continuous deployment of audio-visual system installations, including integration of technology, immersive, VR, holograph, and audio spaces and technologies, within the studio space">
  • Provide on-site guidance and coaching to audio visual team and team leaders in the delivery of administrative, technical, and professional services">
  • Monitor usage and feedback of the studio to provide advice and recommendations to the MAVI Team Leaders and Manager about the effectiveness of current technical systems and implement improvements through standards, processes, and guidelines">
  • Develop and manage effective communication with stakeholders, ensuring high-quality customer service and providing face-to-face instruction in the use of equipment and systems">
  • A single point of contact for all customers through various channels">
  • Align with and actively demonstrate the UNSW Values in Action: Our Behaviours and the UNSW Code of Conduct">
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Requirements:

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  • Tertiary qualifications in a relevant discipline with subsequent relevant experience in the operation, maintenance, and installation of audio visual and immersive multimedia systems or an equivalent level of knowledge gained through any other combination of education, training, and/or experience">
  • Demonstrated technical proficiency in specialized Multimedia systems and Immersive Technologies, including Audio and Video Production, musical technologies, VR, AR, etc.">
  • Experience and current ability to record and edit sound and video">
  • Proven ability to build effective working relationships with internal and external stakeholders, brief contractors, meet critical deadlines, and proven experience in a customer service environment">
  • Excellent organisational skills with the ability to manage and resolve conflicting priorities, work effectively on multiple tasks, meet deadlines, manage time, and ensure targeted outcomes">
  • Superior problem-solving skills with complex Audio Visual and Multimedia systems including control systems and proven ability to exercise judgement, use initiative, and leverage data to uncover trends and implement solutions">
  • Relevant experience in a large and complex organisation with multiple stakeholders and competing priorities">
  • Demonstrated ability to review existing processes, provide recommendations to stakeholders, and implement innovative solutions">
  • Demonstrated experience in technical planning and technical management of multimedia solutions in an education & Research context and related systems">
  • An understanding of and commitment to UNSW's aims, objectives, and values in action, together with relevant policies and guidelines">
  • Knowledge of health & safety responsibilities and commitment to attending relevant health and safety training">
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What We Offer:

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  • Career development opportunities">
  • 17% Superannuation contributions and additional leave loading payments">
  • Additional 3 days of leave over December/January holiday period">
  • Discounts and entitlements (retail, education, fitness)">
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How to Apply:

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Please submit your CV, Cover Letter, and responses to the Skills and Experience outlined in the position description.

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Contact: Jen MacLachlan, Senior Talent Acquisition – IT Portfolios

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Please note that sponsorship is not available for this role, valid Australian working rights are required on application.

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UNSW is committed to equity, diversity, and inclusion. Applications from women, people of culturally and linguistically diverse backgrounds, those living with disabilities, members of the LGBTIQ+ community; and people of Aboriginal and Torres Strait Islander descent, are encouraged.

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UNSW provides workplace adjustments for people with disability, and access to flexible work options for eligible staff.

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