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About Michael Hill
Michael Hill is a leading premium international fine jeweller dedicated to helping our customers mark the moments that create the story of their lives.
Job Summary
We are seeking a talented Social Media Manager to enhance our brand and engage with our community. As a key member of our marketing team, you will be responsible for developing and executing comprehensive social media strategies that support our overall marketing objectives.
Key Responsibilities
- Develop and execute social media strategies that align with our brand identity and values.
- Ideate and curate compelling and visually engaging content, including images, videos, and written copy, to showcase our brand and products across social media platforms.
- Use analytics tools to track performance, measure the success of campaigns, and generate actionable insights to optimise strategies.
- Research customer and channel trends and requirements to feed insights into content to drive quality, consistency, and efficacy.
- Maximise the impact of content, understand the customer experience and collect insights on digital channels to drive engagement.
- Engage with our audience proactively, responding to comments, messages, and enquiries in a timely and authentic manner.
- Work cross-functionally across the various business departments to develop strong collaborative relationships.
Requirements
- Proven experience as a Social Media Manager with demonstrated success in creating engaging social media content and growing brand, business performance and communities.
- A genuine interest in fashion and a keen eye for visual aesthetics.
- Proficiency in social media analytics tools and data-driven decision making.
- Ability to turn analytics into actionable insights.
- A critical thinker with strong communication skills.
- Curious, self-directed, self-starter within a positive mindset.
What We Offer
- A well-reputed, heritage brand trading in 3 countries with career progression opportunities.
- A culture of excited and forward-thinking professionals.
- State of the art tech and office (with WFH flex) with complimentary underground parking.
- Access to our exclusive "Michael Hill Rewards" platform providing discounts and cashback with multiple retailers, weekly recipe inspiration and wellbeing tips.
- Free access to our Employee Assistance Program.
- Exclusive Team Member Purchase Privilege (exclusive team member pricing on MH Products).