
Financial Services Leadership Position
5 days ago
We are seeking an experienced leader to join our team as a Financial Inclusion Team Leader. The successful applicant will be responsible for leading a team of financial counsellors and NILS support workers in providing high-quality, face-to-face counselling services to clients in need.
The role requires strong leadership and management skills, with the ability to motivate and encourage staff while providing training, supervision, and performance management.
The ideal candidate will have a Diploma in Financial Counselling and current accreditation with FCAN, as well as proven experience in leading a team to provide non-judgemental, quality service delivery to disadvantaged clients.
The position is full-time, 35 hours per week, and offers competitive remuneration, salary packaging options, additional paid leave days, flexible working options, and ongoing support and supervision.
About the RoleThe Financial Inclusion Team Leader will be responsible for ensuring that the financial counselling practice operates consistently with professional and ethical standards, as required by Financial Counselling Australia (FCA) and the Financial Counselling Association of NSW.
- Lead a team of financial counsellors and NILS support workers to provide high-quality, face-to-face counselling services
- Ensure that the financial counselling practice operates consistently with professional and ethical standards
- Supervise and lead a small team of financial counsellors and NILS support workers
We are a not-for-profit organisation committed to making a positive impact in people's lives. We work with individuals, families, and communities of diverse backgrounds, including migrants and refugees, to support their efforts to become resilient and empowered through our range of services.
Key ResponsibilitiesThe successful applicant will be responsible for:
- Providing leadership, mentoring, coaching, and reflective practice opportunities to team members
- Facilitating case conferences and team meetings
The ideal candidate will possess:
- A Diploma in Financial Counselling
- Current accreditation with FCAN
- Proven experience in leading a team to provide non-judgemental, quality service delivery to disadvantaged clients
- Strong communication and interpersonal skills
- Ability to build effective relationships with internal and external stakeholders
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