Client Experience Leader

2 days ago

Launceston, Tasmania, Australia beBeeCustomer Full time $60,000 - $80,000
Job Opportunity: Client Care Manager

We are seeking a dedicated professional to lead our client care team and enhance the client experience.

This is a great opportunity to work with a compassionate and dedicated team striving for excellence every day.

As a Client Care Manager, you will ensure smooth reception and client services while driving excellence in customer experience.

  • Key Responsibilities:
  • Recruit, train, and mentor the client care team to provide exceptional customer service.
  • Manage rosters and ensure seamless day-to-day client interactions.
  • Address client concerns with professionalism and empathy.
  • Oversee administrative functions, financial transactions, and software systems.
  • Foster a culture of engagement, training, and professional development.
Requirements
  • Proven leadership experience in a customer-focused environment.
  • Strong communication and problem-solving skills.
  • Experience managing administrative tasks and CRM/database software.
  • A passion for animals and commitment to veterinary client care.

What You Will Enjoy:

  • Working in a dynamic and compassionate environment.
  • Opportunities for career growth and professional development.
  • Collaborating with a dedicated team to deliver exceptional results.

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