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Technical Service Specialist

2 weeks ago

Council of the City of Ryde, Australia Ingredion Incorporated Full time

Ingredion Incorporated is seeking a highly skilled and motivated individual to fill the role of Technical Service Specialist.

This position involves working closely with internal and external stakeholders to provide technical support to customers, build trust, and meet their needs through value differentiation.

The ideal candidate will possess a strong analytical mind, excellent communication skills, and the ability to work in a fast-paced environment.

Key Responsibilities:

  • Provide technical support to customers, including troubleshooting, presentations, and technical briefs.
  • Work closely with the Commercial team to support customer growth and develop product applications.
  • Support the ANZ sampling program, assist in inventory control, packing from bulk bags, and sending samples to customers as required.
  • Connect and develop knowledge with global and regional teams to stay up-to-date with Ingredion's new innovations and offerings.

Qualified Candidates:

Mandatory Requirements:

  • Bachelor's degree in science-based or food-related courses.
  • Ability to multitask, prioritize, and work in a fast-paced environment.
  • Strong communication, cooperation, and interpersonal skills.
  • Self-motivated with a can-do attitude.
  • Sound technical analytical mind, able to solve complex problems strategically.
  • English fluency, both written and spoken.

Desirable Requirements:

  • Knowledge and experience in a technical product application role.
  • Proficiency in computer literacy, Outlook, Excel.
  • Ability to make decisions under ambiguous situations.
  • Ability to think strategically.