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Technical Leadership Specialist

1 week ago


Council of the City of Ryde, Australia Really Awesome People Full time

We are seeking a skilled Service Delivery Coordinator to join our team at the Department of Industry, Science and Resources (DISR). As a senior professional, you will be responsible for leading complex desktop and infrastructure projects, ensuring the delivery of high-quality ICT desktop services to geographically dispersed teams.

You will work closely with Lab Managers, Project Managers, and technical teams to enhance desktop infrastructure while ensuring compliance with cybersecurity frameworks such as the ISM, OWASP, and Essential 8.

Key Responsibilities
  • Provide hands-on technical leadership for complex desktop and infrastructure projects.
  • Oversee the triaging and resolution of ICT service issues, ensuring minimal downtime and operational efficiency.
  • Lead a geographically dispersed team, ensuring effective collaboration and service delivery.