Field Services Veterinarian, Sydney NSW

5 days ago

Council of the City of Ryde, Australia Merck Gruppe - MSD Sharp & Dohme Full time

Job Description

Learning & Development Specialist

  • Permanent Full-time Opportunity based in Sydney, NSW
  • Join an experienced supportive team in a growing expansive market

The primary responsibility of the Learning & Development Specialist is to execute the strategy and tactical plans to achieve business outcomes, drive sales and market share growth, maximise biopharma and MAHI portfolio opportunities including launches and provide first class technical support to our customers, stakeholders, KOLs and influencers and support the technical needs of the sales regions. The Learning & Development Specialist will interact with customers on a technical level, deliver presentations at forums local and national, and train sales representatives on the use of technical data during sales calls. The Learning & Development Specialist will also coach sales representatives on technical selling.

The Learning & Development Specialist is based in field within their defined territory and reports to the Field Services Team Leader ANZ.

What You Will Do

  • Successfully execute the Field Veterinary Services strategy and action plans to achieve business goals.
  • Liaise with the sales team to develop and implement territory plans for technical field coverage, including customer visits, provision of best practice technical trainings and presentations, and measurement and achievement of defined key team field metrics.
  • Utilise the sales team within territory to influence customers and clients to drive sales and market share growth.
  • Serve as the territory's technical expert, evaluating regional and individual technical training needs of the sales representatives and coaching sales representatives in technical selling skills.
  • Prepare and deliver technical trainings on our products to our veterinary and retail customers and to university and TAFE students.
  • Build and maintain effective working relationships with customers and stakeholders (e.g., veterinarians, vet Nurses, store managers, etc).
  • Develop and maintain relationships with key opinion leaders (KOL's) and key influencers (e.g. specialists, vet schools, key accounts etc) to investigate, evaluate / obtain alignment and implement new business opportunities.
  • Ensure adoption, best practice use, and value capture of CRM.
  • Represent the company at Veterinary Schools, Professional Veterinary Associations and Conferences.
  • Provide technical advice to veterinarians, veterinary and pet retail staff, and consumers on company products.
  • Ensure best practice use and adoption of CRM with respect to case entries for AEs, PQCs and Technical Enquiries.
  • Development and implement of field materials as determined with marketing and the Field Services Technical manager in consultation with the Technical Services Lead.
  • Develop and implement market development studies and produce publications to support launches and drive portfolio development.
  • Implementation of formal training programs for the sales teams to measure their competencies.
  • Ensure effective communication across the sales and marketing team, share knowledge and participate positively in sales team meetings and marketing-initiated forums.
  • Monitor market trends, and competitor activities and provide strategic and tactical recommendations to grow company market share.
  • Undergo PV training to ensure that you are familiar with the required reporting processes and timelines for Adverse Events and Product Quality complaints.
  • Ensure that all potential PV and Product Quality Complaint information encountered is reported as per the PV reporting processes and timelines described in your local and global PV/ PQC training.

What You Must Have

  • A Veterinary Degree and Registration with the NSW Veterinary Surgeons Board is essential. Post-Graduate qualifications, such as membership of the Australian College, are an advantage.
  • Minimum 5 years' experience in clinical companion animal veterinary general or specialty practice.
  • Experience with companion animal vaccines and parasiticides; industry experience, research experience not essential but preferred.
  • Excellent presentation, oral and written communications skills.
  • Ability to convey technical information in a manner easily understood.
  • Ability to define and implement calendar plans for achievement of aligned metrics including measurement of key performance indicators.
  • Competency in MS Office (Word, PowerPoint, Excel).
  • Must be able to work effectively with our customers, stakeholders and sales force.

What You Can Expect

  • Work autonomously whilst being supported, encouraged and being part of a trusted, leading Global Animal Health organisation.
  • Exposure to upskill and develop in your role.
  • Join a collaborative team of likeminded individuals.

We are proud to be a company that embraces the value of bringing diverse, talented, and committed people together. The fastest way to breakthrough innovation is when diverse ideas come together in an inclusive environment. We encourage our colleagues to respectfully challenge one another's thinking and approach problems collectively. We are an equal opportunity employer, committed to fostering an inclusive and diverse workplace.

Current Employees apply HERE

Current Contingent Workers apply HERE

Search Firm Representatives Please Read Carefully
Merck & Co., Inc., Rahway, NJ, USA, also known as Merck Sharp & Dohme LLC, Rahway, NJ, USA, does not accept unsolicited assistance from search firms for employment opportunities. All CVs / resumes submitted by search firms to any employee at our company without a valid written search agreement in place for this position will be deemed the sole property of our company. No fee will be paid in the event a candidate is hired by our company as a result of an agency referral where no pre-existing agreement is in place. Where agency agreements are in place, introductions are position specific. Please, no phone calls or emails.

Employee Status: Regular

Relocation:

VISA Sponsorship:

Travel Requirements:

Flexible Work Arrangements: Not Applicable

Shift:

Valid Driving License:

Hazardous Material(s):

Job Posting End Date: 04/17/2025

*A job posting is effective until 11:59:59PM on the day BEFORE the listed job posting end date. Please ensure you apply to a job posting no later than the day BEFORE the job posting end date.

Requisition ID: R332925

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