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Account Manager

2 months ago

Sydney, New South Wales, Australia Haylo People Full time
Job Title: Account Manager - Workers Compensation

Haylo People is a specialist recruitment agency supporting the Personal Injury and Insurance industries. We are currently seeking an experienced Account Manager to join our team.

About the Role:

This is an exciting opportunity to work with a well-established NSW-based broker, supporting a well-experienced Senior Case Manager, Technical Specialist, or existing Account Executive who is interested in pursuing a career as an Account Manager in Workers Compensation.

Key Responsibilities:
  • Build and maintain strong relationships with clients, understanding their unique needs and offering tailored insurance solutions.
  • Manage the entire lifecycle of workers' compensation policies, from initial underwriting submissions to policy renewals.
  • Provide guidance to clients on risk management strategies, workplace safety protocols, and compliance with regulations.
  • Stay informed about regulatory changes in workers' compensation insurance and advise clients on maintaining policy compliance.
  • Educate clients about workers' compensation coverage, benefits, and claims processes to foster clear understanding.
  • Act as a problem solver and mediator in cases of claims disputes, policy concerns, or coverage inquiries.
  • Conduct market research to stay updated on insurance trends, emerging risks, and competitive offerings.
Requirements:
  • Confident in end-to-end claims management in workers compensation.
  • Strong in NSW state legislation with an appetite for learning.
  • Confident in stakeholder management, experienced in negotiating and influencing positive outcomes.
  • Excellent communication skills, written and verbal with a professional approach.
  • Ability to work autonomously as well as collaboratively.
What We Offer:
  • $110,000 - $120,000 + super + bonus.
  • Be recognised and valued within a close-knit division.
  • A highly experienced leader 15+ years who encourages staff development.

We believe in the freedom to be our authentic selves and welcome people of all genders, ages, nationalities, ethnicity, sexual orientations, personality, and perspectives to apply for any of our roles.