Business Operations Coordinator

23 hours ago

Bendigo, Victoria, Australia Service Stream Full time

At Service Stream, we are seeking an experienced Business Operations Coordinator to join our team.

About the Role

The Business Operations Coordinator plays a crucial role in ensuring the smooth operation of our contracts. Key responsibilities include coordinating contract reporting obligations, updating associated schedules and clauses, and managing contract data quality and record keeping requirements.

Key Responsibilities
  • Coordinating monthly, quarterly, and annual reports, as well as ad-hoc reporting requests as required by Contract Management
  • Maintaining schedules requiring updates in the main Works Contract, including liaising with external works suppliers and sub-contractors to update information as required
  • Coordinating responses to Non-Compliance notices or requests for information relating to the Contract
  • Tracking KPI performance and reporting to management of associated trends and forecasts
  • Reviewing and drafting contracts and agreements, and negotiating contract terms with vendors and clients' departures
  • Ensuring compliance with company policies and legal requirements
  • Managing contract renewals and terminations, and ensuring contract closeout and completion
Requirements
  • Excellent organisational skills with proven ability in managing timeframes and dealing with multiple stakeholders at all levels of the organisation
  • Strong time-management and people skills, high degree of flexibility, and excellent multitasking ability
  • Process and detail-oriented outputs
  • High level of professionalism in day-to-day operations
  • Is a strong team player; has worked collaboratively with others
  • Demonstrates a service-excellence approach with a strong customer service focus
  • Is resilient under pressure
  • Experience in managing, reporting, and improving KPIs

This is a permanent, full-time position in a flexible workplace with work-from-home options available. We offer a secure and long-standing business environment, employee rewards program, and employee discounts across hundreds of businesses.

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