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Sales Representative
2 months ago
Highgrove Trading is seeking an experienced retail sales consultant to join our team on a permanent full-time basis. As a sales consultant, you will be responsible for providing exceptional customer service, assisting customers with sales enquiries and product selection, and maintaining outstanding store condition and visual merchandising standards.
Key Responsibilities- Greet and acknowledge customers in a timely manner
- Assist customers with sales enquiries and product selection
- Ensure high levels of customer satisfaction through excellent sales service
- Design advice (where required)
- Maintain outstanding store condition and visual merchandising standards
- Assist with stock transfers and stock ordering
- Receipt of payment using the POS system
- Assist with damaged stock and warranty claims
- Answering phone
- Assist in the receipt of new shipments
- Pick/packing orders for customers
- Delivery of customer orders (as required)
- Proven working experience in retail sales
- Understanding of sales principles and customer service practices
- Good level of computer literacy and MS applications
- Driven to meet sales targets with a proven record of exceeding
- Ability to build effective working relationships
- Solid communication and interpersonal skills
- Friendly, helpful, confident and engaging personality
- The opportunity to work with designer bathroom products and fittings
- On the job training
- Monthly staff bonus (based on KPI's)
- Staff discount on product
- Immediate start
Highgrove Trading is a trusted brand amongst tradesmen, builders, developers, interior designers and DIY renovators. We offer a dynamic and supportive work environment, and we are committed to helping our employees grow and develop their careers.
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