Sales and Service Professional

2 days ago

Brisbane, Queensland, Australia beBeeOperation Full time

We are seeking a dedicated and results-driven professional to join our customer-facing team as an Operations Team Member.

This is an exciting opportunity for someone who is passionate about delivering exceptional customer service and contributing to a sales-focused culture.

Job Description

The successful candidate will be responsible for effectively managing store operations, including cash handling, banking integrity, systems access, and data integrity.

They will also be expected to contribute to financial performance through effective inventory management and the management of controllable expenses.

In addition, they will work collaboratively as part of a team to deliver a consistent positive store experience for customers and resolve customer complaints and queries as required.

The ideal candidate will have excellent communication skills, a strong focus on customer satisfaction, and the ability to work well under pressure.

They will also be able to continuously improve their sales skills and product knowledge through available online platforms and active participation in development opportunities.

Key Responsibilities

  • Deliver effective store administration in line with standard procedures.
  • Cash handling and banking integrity.
  • Tendering transactions.
  • Systems access and data integrity.
  • Store web sales and extended warranty claims.
  • Telephone management and enquiries.
  • Marketing and promotional activity.
  • Contribute to financial performance through effective inventory management and management of controllable expenses.
  • Manage all sales channel fulfillment in line with procedures.
  • Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required.

Required Skills and Qualifications

The following key competencies are essential for success in this role:

  • Customer Focus- Does everything through the eyes of the customer.
  • Drives Results- Consistently achieves results, even under tough circumstances.
  • Demonstrate Self-Awareness- Uses feedback and reflection to gain insight into personal strengths and weaknesses.

Benefits

We offer a range of benefits to support your career growth and well-being:

  • Competitive remuneration package.
  • Access to exciting career opportunities and comprehensive training and development programs.
  • Fantastic discounts across the company.
  • Paid parental leave and flexible working arrangements.
  • Employee Assistance Program (EAP) providing counselling and wellbeing resources.
  • Helping Hands workplace giving program supporting positive impact in the community.

Others

If you are interested in this opportunity, please click apply and upload your CV. All applications are strictly confidential.

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