Senior Claims Investigator
4 days ago
Overview of the Role
Scheme Integrity InvestigationsThe Senior Claims Investigator has a vital role in conducting investigations into alleged contraventions of the Workplace Injury Rehabilitation and Compensation Act 2013 (WIRC Act) by injured workers, employers, and service or health providers. The complexity of individual cases may vary, and Investigators work closely with Senior Investigators and Team Leaders to make recommendations on appropriate actions at key decision-making points in the investigative process.
- $112,402.00 per annum + 11.5% superannuation
- Full time, fixed term opportunity until 31/03/2026
- Geelong or Melbourne based role (hybrid – 3 days a week in office)
- Plan and conduct fraud and employer non-compliance assessments and investigations into alleged contraventions of the Workers Injury Rehabilitation and Compensation Act 2013 by injured workers, employers, and service or health providers
- Undertake assessments and investigations within specified timeframes in accordance with divisional performance measures
- Use coercive powers to obtain evidence, obtain witness statements, conduct analysis, and make recommendations at key decision-making points
- Review claim records and claims manual material to inform decision making in accordance with relevant legislation
- Conduct recorded interviews with investigation subjects under formal caution
- Prepare quality written reports in support of investigation outcomes
- Compile briefs of evidence to the criminal standard for legal review
- Work closely with WorkSafe's lawyers regarding investigation outcomes and prosecutions
- Provide evidence in court as a witness and Informant
-
Claims Investigator
21 hours ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeAbout the RoleWe are seeking an experienced Claims Investigator to join our Liability Team. As a key member of our team, you will be responsible for investigating liability insurance claims and providing proactive communication with clients and customers.Key Responsibilities:Investigate liability insurance claims to determine coverage and potential...
-
Melbourne, Victoria, Australia Viva Energy Group Full timeA career with the Viva Energy Group offers a unique chance to be part of an organization dedicated to supporting Australia's evolving energy and convenience needs. As a leading retail, industrial, and energy business, we've been helping Australians reach their destination for over 120 years.Our plans for the future focus on sustainable, lower-carbon energy...
-
Senior Claims Advocate
1 week ago
Melbourne, Victoria, Australia Hostplus Pty Full timeAbout HostplusWe are a leading superannuation fund that delivers exceptional service to our 2 million members. We are committed to helping them achieve a secure and dignified retirement. Our employees are passionate about making a positive impact on their lives.Your RoleIn this position, you will provide technical insurance expertise, manage complex claims,...
-
Senior Claims Consultant
7 days ago
Melbourne, Victoria, Australia Allianz Popular SL. Full timeSENIOR CLAIMS OFFICER – CLUB MARINE – MELBOURNE BAYSIDE/ CBD Full-time permanent opportunity with great staff benefits Hybrid and Flexible working arrangements Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group.When you work at Allianz, you're part of a strong global...
-
Workplace Investigations Specialist
4 days ago
Melbourne, Victoria, Australia State Government of Victoria, Australia Full timeAbout the PositionThis is an exciting opportunity to join our team as a Workplace Investigations Specialist. As a key member of our Scheme Integrity Investigations unit, you will play a critical role in ensuring the integrity of our workplace injury compensation scheme. You will investigate allegations of fraud against the WorkCover scheme and provide expert...
-
Senior Claims Consultant
2 days ago
Melbourne, Victoria, Australia Allianz Popular SL. Full timeSENIOR CLAIMS OFFICER – CLUB MARINE – MELBOURNE BAYSIDE/ CBD Full-time permanent opportunity with great staff benefits Hybrid and Flexible working arrangements Club Marine is Australia's premier Marine Pleasure Craft insurer, and industry partner, and a member of the Global Allianz Group. When you work at Allianz, you're part of a strong...
-
Investigation Experts Sought in VIC
5 days ago
Melbourne, Victoria, Australia MA Services Group Full timeAbout M & A InvestigationsWe are a family-owned and operated investigation company with over 42 years' experience in the industry. Our team is committed to providing our clients with an exceptional service, delivering outstanding results through trusted relationships, integrity and professional excellence.As a national provider of factual and surveillance...
-
Senior Claims Consultant
1 week ago
Melbourne, Victoria, Australia TAL Australia Full timeFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you, achieve with you, and support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence, and retaining great talent.We're always looking for...
-
Senior Claims Consultant
2 days ago
Melbourne, Victoria, Australia TAL Australia Full timeFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.We're always looking for...
-
Senior Claims Consultant
3 weeks ago
Melbourne, Victoria, Australia TAL Full timeFrom the millions of Australians we protect, to those that make it happen every day at TAL, people really are what we're all about.We want to grow with you.Achieve with you.And support you to do your best work.That's why we're focused on developing leadership, promoting diversity, rewarding excellence and retaining great talent.We're always looking for...
-
Insurance Claims Specialist
6 hours ago
Melbourne, Victoria, Australia Sedgwick Full timeJob Description:This exciting opportunity involves attending upon policyholders, claimants, and incident scenes to investigate liability insurance claims. You will be responsible for proactive communication with clients and customers about initial findings and potential solutions.You will have the ability to manage claims and stakeholders and drive outcomes,...
-
Melbourne, Victoria, Australia MA Services Group Full timeCompany OverviewM & A Investigations is a family-owned business with a strong reputation for delivering exceptional service through integrity, professionalism and trusted relationships. With over 42 years' experience in the industry, we have established ourselves as a leading provider of factual and surveillance investigation services across Australia.Our...
-
Melbourne, Victoria, Australia MA Services Group Full timeAbout UsM & A Investigations is a family-owned business with a strong reputation for delivering exceptional service through integrity, professionalism and trusted relationships. With over 42 years' experience in the industry, we have established ourselves as a leading provider of factual and surveillance investigation services across Australia.Our team...
-
Claims Officer Position in Melbourne
21 hours ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timeJob Overview:We have an exciting opportunity for a Claims Officer to join our Melbourne-based Motorcycle team. This position involves delivering superior claims service, determining policy coverage, investigating, evaluating and negotiating assigned cases.About the Team:Team Overview:The team provides claims services to clients across AustraliaCollaborative...
-
Claims Handler Vacancy
21 hours ago
Melbourne, Victoria, Australia eFinancialCareers Ltd. Full timeJob Details:This Claims Officer position is based in Melbourne and involves managing claims, interpreting policy coverage, and providing exceptional customer service. If you're a motivated and detail-oriented individual with strong communication skills, we'd love to hear from you!About the Team:Team Overview:The team provides claims services to clients...
-
Adjuster and Resolution Expert
21 hours ago
Melbourne, Victoria, Australia Sedgwick Claims Management Services Ltd Full timeYour Career JourneyAs a Liability Adjuster at Sedgwick, you will have the opportunity to develop your skills and expertise in claims management. You will work closely with our team to investigate liability insurance claims and provide proactive communication with clients and customers.Key Skills:Strong analytical and problem-solving skills.Excellent...
-
Senior Lawyer, Regulatory Investigations
3 weeks ago
Melbourne, Victoria, Australia Australia And New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert: Senior Lawyer, Regulatory Investigations Department: Legal Regulatory Investigations Division: Legal & Corporate Governance Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...
-
Senior Lawyer, Regulatory Investigations
3 weeks ago
Melbourne, Victoria, Australia Australia And New Zealand Banking Group Limited Full timeSelect how often (in days) to receive an alert: Senior Lawyer, Regulatory Investigations Department: Legal Regulatory Investigations Division: Legal & Corporate Governance Location: Melbourne About Us At ANZ, we're shaping a world where people and communities thrive, driven by a common goal: to improve the financial wellbeing and sustainability of our...
-
Claims Consultant Senior
3 days ago
Melbourne, Victoria, Australia Randstad Education Australia Full timeWorking as a Claims Consultant, you will play a vital role in managing motor and property claims from start to finish. This involves engaging with customers through high-volume phone calls and guiding them through the claims process.Main Responsibilities:Manage the entire lifecycle of motor and property claimsDeliver exceptional customer service for complex...
-
Careers in Claims Management
22 hours ago
Melbourne, Victoria, Australia AIA Hong Kong and Macau Full timeAIA Australia is committed to helping millions of Australians achieve Healthier, Longer, Better Lives. Our team of skilled professionals works together to deliver exceptional customer experiences and drive business growth.We are seeking a talented Retail Case Manager to join our award-winning Claims Team. In this role, you will be responsible for managing a...