Field Service Manager
3 weeks ago
We are seeking a highly skilled and experienced Field Service Manager to lead our technical service team in Perth. As a key member of our service team, you will be responsible for ensuring the operational excellence of our technical service team and contributing to the continued development of our market-leading brand.
Key Responsibilities:
- Deliver exceptional service to our customers, meeting and exceeding their expectations.
- Maintain strong relationships with current and prospective customers, identifying opportunities to grow our business.
- Lead and manage a team of field service technicians, providing guidance and support to ensure they have the skills and resources needed to succeed.
- Develop and implement strategies to improve labour productivity, reduce costs, and enhance customer satisfaction.
- Monitor and report on key performance indicators (KPIs) to ensure the team is meeting its targets.
- Identify areas for continuous improvement and implement changes to drive business growth and excellence.
Requirements:
- Proven experience in a field service management role, with a strong track record of delivering results.
- Excellent leadership and communication skills, with the ability to inspire and motivate a team.
- Strong analytical and problem-solving skills, with the ability to identify and implement solutions to improve business performance.
- Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
- Strong customer focus, with a passion for delivering exceptional service and building strong relationships.
What We Offer:
- A competitive salary and benefits package.
- Opportunities for career growth and professional development.
- A dynamic and supportive work environment.
- Access to the latest technology and tools to support your success.
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Welshpool, Australia Crown Equipment Full time{"title": "Field Service Manager Role Overview", "content": "About the RoleCrown Equipment is seeking a highly skilled and experienced Field Service Manager to lead our technical service team in Perth. As a key member of our operations team, you will be responsible for ensuring the operational excellence of our service team and contributing to the continued...
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