Sales and Customer Service Expert

3 days ago

Cambridge, Massachusetts, Australia beBeeCustomer Full time $79,800

Customer service excellence is crucial in this role where you will provide support to clients through various channels.

The ideal candidate should possess high-level retail sales and customer service experience, with a focus on delivering exceptional face-to-face interactions and online support.

A strong proficiency in online customer support platforms, Microsoft applications, and excellent verbal and written communication skills are essential for success.

Additionally, the ability to process claims for equipment purchased with funding from MAC, DVA, NDIS, and other sources is a key requirement of this position.

About The Opportunity

As a Vision Store Support Officer, you will play a vital role in enhancing the customer experience by conducting product demonstrations, managing online inquiries, and administering online communication platforms.

This role offers a unique opportunity to develop your skills and expertise in customer service, sales, and equipment management.

  • Support customers through face-to-face, phone, and email channels.
  • Process claims for equipment purchased with funding from MAC, DVA, NDIS, and other sources.
  • Administer online communication platforms for the Vision Store team.
About You

To succeed in this role, you will require:

  • High-level retail sales and customer service experience.
  • Strong proficiency in online customer support platforms.
  • Proficiency in Microsoft applications.
  • Excellent verbal and written communication skills.
Benefits Of Working With Us
  • Annual salary review to ensure market rates.
  • Easy access to work location.
  • Professional development opportunities and micro-learning sessions available.

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