Headspace Centre Director

5 hours ago

Shire of Esperance, Australia Hope Community Services Full time
About HOPE

We strive to bring HOPE to individuals and communities facing adversity in Western Australia. Our mission is to provide diligent, optimistic, courageous, and collaborative support to those who need us most. We believe in a community-led approach, acting with humility, and seeking the wisdom of others. We are HOPE. Each year, we empower thousands of people in challenging situations to regain control of their lives.

About the Role

As the headspace Manager for Esperance, you will lead, develop, implement, oversee, and manage the operations and future growth of headspace Esperance Centre. You will work closely with various stakeholders to ensure all activities align with the headspace grant agreement and direction provided by the lead agency, WAPHA, headspace National Office, consortium partners, the Youth Reference Group, and the Family and Friends Reference Group.

Key Responsibilities
  • Lead, develop, oversee, and evaluate service delivery to young people and their families/significant others in accordance with the headspace grant agreement.
  • Communicate, promote, and progress HOPE's vision, strategic plan, and regional business plan, and the purpose of headspace in collaboration with the Regional General Manager.
  • Promote, participate in, and contribute to a supportive team environment.
  • Provide management oversight to headspace staff at the headspace Esperance Service.
  • Oversee the day-to-day operation of the headspace Esperance Centre.
  • Oversee the recruitment and selection of new staff (including private practitioners) and ensure they are oriented to the procedures and operations of the service.
  • Manage and supervise staff, monitor performance and development, and address performance issues effectively according to documented policies and procedures.
  • Shape and structure a working environment that fosters high productivity, where all staff understand their expectations and how their efforts contribute to organisational success.
  • Participate in and support other members of the headspace Esperance and Esperance team to undertake programs, education, and training, and other opportunities offered by WAPHA, headspace National Office, and through the headspace network.
  • Support the Regional General Manager Goldfields South to develop the Goldfields annual regional business plan and ensure deliverables and key performance indicators are achieved.
About You
  • You will have a commitment to working in culturally secure and competent ways.
  • Degree-level qualifications in allied health, behavioural/social sciences, youth work, mental health nursing, or a related discipline, or extensive relevant experience.
  • Demonstrated substantial experience in managing and reporting on operational systems for a health or community services organisation, including effectively planning and allocating resources to maximise operational efficiency and meet funding deliverables.
  • Demonstrated experience in managing all aspects of staff and team performance, including recruitment, staff orientation, supervision, performance reviews, staff disciplinary action, performance development, and team building.
  • Proven track record in building and maintaining effective working relationships with a range of internal and external stakeholders.
  • Highly developed verbal and written communication skills.
  • Exceptional interpersonal skills with the ability to establish and maintain effective relationships with a diverse range of people and professionals.
  • A broad understanding of the challenges and experiences of young people in Australia.
Clearances Required
  • Working with Children Check
  • Current unrestricted WA Driver's licence
  • National Police Clearance (no older than 3 months)

Appointments will be subject to Australian residency/visa, satisfactory National Criminal Record checks, the Working With Children Check, records, Current C or A class driver's license, and suitable work referee.

Aboriginal and Torres Strait Islander applicants are strongly encouraged to apply.

Hope Community Services is committed to eliminating all forms of discrimination in the provision of our service. We embrace diversity and strongly encourage applicants from Aboriginal and Torres Strait Islander people, people from culturally and linguistically diverse backgrounds, people living with disabilities, sexual orientation, gender identity, intersex variations, and religion. Hope Community Services is committed to a smoke-free environment across all buildings, grounds, and vehicles.

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