Growth and Development Professional

3 days ago

Sydney, New South Wales, Australia beBeeDevelopment Full time $82 - $95
Job Opportunity

We are seeking a skilled professional to fill the role of Learning and Development Specialist. This is an exciting opportunity for a motivated individual who is passionate about driving employee growth and development.

About the Role

The successful candidate will be responsible for delivering end-to-end learning programs, focusing on key areas such as administration, luxury programs, learning and development community, quality assurance, systems management and reporting, performance review process coordination, and culture and engagement.

Key Responsibilities
  • Administration (50%):
    • Update the training calendar and circulate monthly reports.
    • Track and monitor registration spreadsheets.
    • Coordinate training days, ensure rooms, invitations, BEOs are ordered in advance, set up training rooms, and ensure attendance sheets are available.
    • Develop engaging slides for training sessions.
    • Coordinate speakers and presenters for training sessions.
    • Ensure training is captured on employee profiles.
    • Provide regular reports on training attended.
    • Monitor mandatory training needs analysis and ensure ambassadors are compliant with requirements.
    • Maintain accurate and up-to-date Learning Trackers.
  • Luxury Programs (10%):
    • Deliver luxury training programs.
    • Familiarise yourself with La Maison programs and ensure training is rolled out according to Accor Learning Timelines.
  • Learning and Development Community (5%):
    • Maintain relationships with the Learning and Development community as required.
    • Keep the Director and Talent and Culture Manager updated on Learning and Development changes and updates.
    • Educate and roll out new initiatives and programs as released from Head Office.
  • Quality Assurance (20 %):
    • Identify trainers within departments to upskill and drive performance against Quality Assurance metrics.
    • Develop a train-the-trainer community to monitor and review service quality, develop training needs analysis, and monitor progress.
  • Systems Management and Reporting (10%):
    • Work with Head Office to roll out the Learning Management System.
    • Provide regular reporting on training attended, training needs analysis, quality assurance focus areas.
    • Ensure learning trackers are up to date for transparency of progress.
    • Continually update employee profiles with learning progress.
  • Performance Review Process Coordination (5%):
    • Roll out and upskill leaders on the Leadership Capability Framework.
    • Coordinate the Performance Review process in collaboration with the Talent and Culture Manager.
    • Provide systems training on the review process.
    • Nurture and develop HiPos and Senior Leadership Team members to ensure they are equipped as successors.
  • Culture and Engagement:
    • Contribute to driving a positive culture representing the department and the Hotel.
    • Assist in planning, coordinating, and driving engagement activities throughout the Hotel and wider company.
    • In line with Accor Hotels and Hotel initiatives, provide support to implement activities around inclusion and diversity, CSR, wellbeing, national and international recognised days.
    • Coordinate in collaboration with the Talent and Culture Coordinator, the Town Hall monthly events and monthly newsletter.

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