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Client Reporting Senior Specialist

2 months ago


Melbourne, Victoria, Australia Janus Henderson Full time
About the Role

We are seeking a highly skilled Client Reporting Senior Specialist to join our team in Australia. As a key member of the Client Reporting team, you will be responsible for delivering and evolving reporting for Institutional and Retail Clients, Consultants, and Research Houses.

Key Responsibilities
  • Validate and manage the timeliness and accuracy of data delivery across internal reporting platforms.
  • Generate, compile, and oversee the production of investment reporting for both institutional and retail clients using in-house and external systems.
  • Work closely with global IT, Operational Change groups, and the Client Relationship Team to enhance reporting systems and address client inquiries effectively.
  • Evaluate client reporting requirements and solicit business partner insights to improve the client reporting experience.
  • Identify efficiencies and convert recurring manual reporting tasks to automated processes.
  • Assist with departmental projects, system improvements, and regulatory reporting.
  • Engage in global initiatives, interacting with teams across different time zones, outside of core business hours such as the UK, USA, and Asia.
What We Offer
  • Hybrid working and reasonable accommodations
  • Paid volunteer time to step away from your desk and into the community
  • Support to grow through professional development courses, tuition/qualification reimbursement, and more
  • All-inclusive approach to Diversity, Equity, and Inclusion
  • Maternal/paternal leave benefits
  • Complimentary subscription to Headspace – the mindfulness app
  • Corporate membership to ClassPass and other health and well-being benefits
  • All employee events including networking opportunities and social activities
Requirements
  • Bachelor's degree in Accounting, Finance, or related field preferred.
  • Minimum 3 years of experience in client reporting or a similar role within financial services.
  • Strong technical skills, including VBA, Power BI, SQL, and advanced Excel capabilities.
  • Detailed understanding of financial instruments and the major investment markets, with a focus on both the Australian and global financial services marketplace.
  • Excellent analytical, problem-solving, and critical thinking skills.
  • Highly articulate with a strong ability to build relationships across investment and distribution teams.
  • Strong desire to 'roll sleeves up' and work as part of a small team for the 'greater good' of the company; showing flexibility and a shared desire to achieve results.
Competencies Required
  • A motivated self-starter with an eye towards efficiency, automation, and client experience excellence.
  • Strong interpersonal, client experience, and customer service skills.
  • Ability to work independently, prioritize effectively, and manage multiple projects.
  • Curiosity and a desire to learn and apply new concepts and systems to daily work.
  • Knowledge of database structure and data mapping
Potential for Growth
  • Mentoring
  • Leadership development programs
  • Regular training
  • Career development services
  • Continuing education courses

We are committed to an inclusive and supportive environment. We believe diversity improves results and we welcome applications from all backgrounds. Don't worry if you don't think you tick every box, we still want to hear from you. We understand everyone has different commitments and while we can't accommodate every flexible working request we're happy to be asked about work flexibility and our hybrid working environment. If you need any reasonable accommodations during our recruitment process, please get in touch and let us know.