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Project Coordinator

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Kemps Creek, New South Wales, Australia Winning Appliances Full time
{"title": "Project Specialist", "description": "Job Summary

We are seeking a highly skilled Project Specialist to join our team at Winning Appliances. As a key member of our Projects Team, you will be responsible for providing exceptional customer service to commercial customers, assisting with pricing, meeting margin targets, and ensuring seamless order fulfillment.

Key Responsibilities
  • Provide top-notch customer service by demonstrating in-depth knowledge of our product range, setting realistic timeframes, and keeping customers informed throughout the ordering process.
  • Manage customer orders from start to finish, including responding to inquiries, processing sales orders, raising purchase orders, and liaising with manufacturers regarding stock and delivery timeframes.
  • Liaise with customers and account executives to develop and manage a delivery schedule.
  • Manage multiple customers nationally.
  • Regularly communicate with manufacturers to ensure pricing and product information is accurate and up-to-date, as well as monitor stock levels and availability.
  • Ensure our distribution centers are informed well in advance of any scheduled bulk deliveries due into the warehouse or out to customers.
  • Provide assistance and training to junior team members.
Requirements
  • Previous experience in customer service and/or administration.
  • Knowledge of white goods and understanding of plumbing products are highly desirable.
  • High computer literacy with experience using MS Office and G-Suite.
  • Excellent attention to detail.
  • Excellent written and verbal communication skills.
  • The ability to analyze technical data and make product recommendations.
  • A team player.
  • Excellent organizational and time management skills.
  • Ability to work under pressure and prioritize tasks effectively.
  • Ability to manage and communicate with internal and external stakeholders.
What We Offer
  • A permanent full-time position with a healthy work-life balance.
  • A Monday-to-Friday schedule from 9:00am to 5:00pm.
  • A location in Kemps Creek.
Benefits
  • Exciting career advancement opportunities as we are a rapidly growing company that values promoting from within our talented team.
  • Our in-house Training Academy provides ongoing training and development opportunities, ensuring our employees have the chance to enhance their skills and knowledge.
  • Experience Winning Perks with exclusive discounts, deals, and savings on a diverse array of products and services.
  • Access to an employee assistance program (EAP).
About Us

At Winning Appliances, we are committed to providing exceptional customer service and building strong relationships with our customers and partners. We are a rapidly growing company that values promoting from within our talented team and offers exciting career advancement opportunities.

We are proud to be a part of the Winning Group, a company that acknowledges the Traditional Custodians of Country throughout Australia and their connections to land, sea, and community. We pay our respect to their Elders past and present and extend that respect to all Aboriginal and Torres Strait Islander peoples today.

"}