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Client Services Representative

2 months ago


Chermside, Queensland, Australia Youi Full time

About Youi

Youi is a dynamic and growing insurance company that values professionalism, innovation, and fun. We're looking for driven individuals to join our team as Client Services Advisors at our new Chermside location.

The Role

As a Client Services Advisor, your mission is to provide exceptional service to both new and existing clients. You'll listen to our customers, understand their needs, and offer tailored insurance solutions that meet their requirements. Every day presents new challenges and exciting opportunities, ensuring that your journey with Youi is engaging and rewarding.

Key Responsibilities

  • Amend existing policies to meet customer needs
  • Promote the benefits of our insurance products and services to current and new customers
  • Actively listen and tailor policies to meet customer needs
  • Work towards sales and performance targets

Requirements

  • Passionate about delivering exceptional customer experiences
  • Outstanding communication skills
  • Driven to succeed in a sales-focused role
  • Adaptable and eager to learn
  • Confident and positive attitude

What We Offer

  • 22 Days Annual Leave, plus volunteer leave and Yearly Salary Reviews
  • Career progression opportunities – we believe in promoting from within
  • Paid induction training and ongoing career development
  • Excellent amenities and work environment
  • Great Work Life Balance with set start and finish times
  • Discounted Gym memberships through Fitness Passport

Why Youi?

At Youi, we strive to create a workplace where authenticity and diversity are celebrated, and innovation is encouraged. We're a company that values professionalism, yet has a healthy dose of fun. Join us at our vibrant new Chermside location and experience a workplace that's engaging, rewarding, and full of opportunities.