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Executive Director of Operations

2 months ago

Perth, Western Australia Sharp And Carter Full time
About the Role

Sharp & Carter is seeking an experienced Executive Director of Operations to lead the development and execution of business operations in Western Australia and South Australia. As a key member of the executive team, you will be responsible for overseeing the management and control of various functions, ensuring a smooth and efficient operation of the business.

Key Responsibilities
  • Leadership and Management: Provide strategic leadership and direction to a team of 6 direct reports, ensuring they have the necessary resources and support to achieve business objectives.
  • Operational Excellence: Embed a culture of high performance, quality, and service, ensuring that all business operations are aligned with the company's vision and values.
  • Customer Focus: Develop and implement strategies to increase customer satisfaction, loyalty, and engagement, driving market leading revenue and profit outcomes.
  • Financial Management: Oversee the financial management of the business, including asset management, budgeting, and forecasting, ensuring that the company remains financially stable and profitable.
  • Compliance and Risk Management: Ensure that all business operations are compliant with relevant policies, procedures, and codes of conduct, managing risks and exceptions to the agreed framework.
About You

We are seeking an experienced and skilled Executive Director of Operations who possesses:

  • Proven leadership skills and the ability to foster a culture of high performance, quality, and service.
  • Strong customer orientation and the ability to implement and manage a client-focused service delivery.
  • High-level financial management skills, including asset management, budgeting, and forecasting.
  • Significant leadership experience and the ability to manage through influence with a broad and diverse stakeholder group.
What We Offer

Sharp & Carter offers a competitive salary and benefits package, as well as opportunities for professional growth and development. If you are a motivated and experienced Executive Director of Operations looking for a new challenge, please submit your application via the link below.