Customer Service Specialist

20 hours ago

Launceston, Tasmania, Australia beBeeHospitality Full time $49,853 - $73,343

Why choose us?
A genuine commitment to work/life balance and a culture that supports flexibility. We understand that your personal and professional life are equally important, which is why we offer a range of benefits designed to help you thrive.

Benefits
  • Tronc scheme: 100% of gratuities distributed to our teams every pay period.
  • Development opportunities: Award-winning career development programmes that will help you unlock your potential.
  • Hero recognition schemes: Fantastic Hero of the month and Hero of the year schemes that celebrate our top performers.
  • Discounts: Up to 50% discount off food across all of our hotels and 50% off accommodation.
  • Personal support: Employee assistance programme and wellbeing support to ensure you feel supported and cared for.
Our Mission

We are passionate about delivering hospitality from the heart at every touchpoint. To help us achieve this, we're looking for talented individuals who share our values and have a passion for delighting our guests and creating memorable moments.

We pride ourselves on creating a vibrant and exciting environment where our people can thrive.

Job Role

We're seeking an exceptional service delivery specialist to join our team You'll be working in a fast-paced environment with a bustling food and beverage offering, coupled with a busy bedroom trade. Our hotels are located in picturesque market towns and operate as the marquee venue in each town, providing a vibrant and exciting atmosphere that celebrates the history of our magnificent buildings.

As a member of our team, you'll be responsible for delivering exceptional customer experiences, superior knowledge, and a drive to delight every single guest. If you're a fun, bubbly, and energetic individual who is passionate about great food, coffees, cocktails, and wine, and has a desire to exceed expectations, we want to hear from you

We offer award-winning training and career development, so if you bring a 'can-do' attitude, a desire to grow and learn, and a bubbly and outgoing personality, we'll help you unlock your potential and reach new heights in your career.

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