Support Operations Manager

1 day ago


Perth, Western Australia Macmahon Full time
Job Description

Macmahon is seeking a Support Operations Manager to join the WAC Workshop team. This position provides effective leadership and operational management of the support team to achieve business objectives.

About the Role
  • Manage scope development and estimation to meet customer expectations.
  • Review and manage invoicing forecasts.
  • Ensure effective communication with customers.
  • Provide accurate and effective planning for workshop project execution.
  • Determine staffing requirements for workshop departments.
  • Complete operational reporting, including P&L analysis.
  • Manage workshop overhead material costs.
Key Responsibilities:
  • Leadership: Develop and lead the support team to achieve business objectives.
  • Scope Development: Manage the development and estimation of scopes of work to meet customer expectations.
  • Invoicing Forecasting: Review and manage invoicing forecasts to ensure accuracy.
  • Communication: Ensure effective communication with customers and workshop departments.
  • Planning: Provide accurate and effective planning for workshop project execution.
  • Reporting: Complete operational reporting, including P&L analysis.
  • Cost Management: Manage workshop overhead material costs.
Requirements:
  • Bachelor's degree in Business Administration or related field.
  • Minimum 5 years of experience in workplace leadership.
  • Proven experience in planning and scheduling.
  • Solid understanding of financial acumen.
  • Knowledge of earthmoving machinery repairs and refurbishments (desired).
Benefits:
  • Competitive salary range: $120,000 - $180,000 per annum.
  • Refer-A-Friend program, earn up to $8K per successfully placed referral.
  • Free onsite gym with classes and trainers.
  • Ongoing career development opportunities.
  • Dedicated lifestyle, financial, and mental health support.
  • Salary sacrifice options for flights, vehicles, airport parking, and more.
  • Access to employee discounts with Macmahon retail, vehicle, insurance, and banking partners.
About Macmahon:

Macmahon is a leading Australian contract mining company with projects throughout Australia and Southeast Asia. We deliver a comprehensive range of surface and underground mining, civil design and construction, performance enhancement, and mine site maintenance and rehabilitation services to the resources sector.

Recruitment Process:

Successful applicants must pass a pre-employment medical, including drug and alcohol screening, as well as criminal history and qualification checks. Proof of working rights in Australia is also required.



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