Support Operations Manager
1 day ago
Macmahon is seeking a Support Operations Manager to join the WAC Workshop team. This position provides effective leadership and operational management of the support team to achieve business objectives.
About the Role- Manage scope development and estimation to meet customer expectations.
- Review and manage invoicing forecasts.
- Ensure effective communication with customers.
- Provide accurate and effective planning for workshop project execution.
- Determine staffing requirements for workshop departments.
- Complete operational reporting, including P&L analysis.
- Manage workshop overhead material costs.
- Leadership: Develop and lead the support team to achieve business objectives.
- Scope Development: Manage the development and estimation of scopes of work to meet customer expectations.
- Invoicing Forecasting: Review and manage invoicing forecasts to ensure accuracy.
- Communication: Ensure effective communication with customers and workshop departments.
- Planning: Provide accurate and effective planning for workshop project execution.
- Reporting: Complete operational reporting, including P&L analysis.
- Cost Management: Manage workshop overhead material costs.
- Bachelor's degree in Business Administration or related field.
- Minimum 5 years of experience in workplace leadership.
- Proven experience in planning and scheduling.
- Solid understanding of financial acumen.
- Knowledge of earthmoving machinery repairs and refurbishments (desired).
- Competitive salary range: $120,000 - $180,000 per annum.
- Refer-A-Friend program, earn up to $8K per successfully placed referral.
- Free onsite gym with classes and trainers.
- Ongoing career development opportunities.
- Dedicated lifestyle, financial, and mental health support.
- Salary sacrifice options for flights, vehicles, airport parking, and more.
- Access to employee discounts with Macmahon retail, vehicle, insurance, and banking partners.
Macmahon is a leading Australian contract mining company with projects throughout Australia and Southeast Asia. We deliver a comprehensive range of surface and underground mining, civil design and construction, performance enhancement, and mine site maintenance and rehabilitation services to the resources sector.
Recruitment Process:Successful applicants must pass a pre-employment medical, including drug and alcohol screening, as well as criminal history and qualification checks. Proof of working rights in Australia is also required.
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