Senior Digital Customer Experience Manager

2 weeks ago

Sydney, New South Wales, Australia beBeeDigital Full time $90,000 - $120,000

Digital Marketing Leader Opportunity

This role offers an exciting chance to spearhead online customer experience enhancement for three prominent brands. Your key responsibilities will include website content management, social media monitoring, and detailed reporting on digital sales channel performance.

Key Responsibilities:
  • Websites: Manage and update online platforms to ensure engaging and relevant content is delivered to customers.
  • Social Media: Monitor and maintain social media channels to guarantee compliance with brand standards.
  • Reporting: Provide in-depth monthly and ad-hoc reports on the performance of digital sales channels.
  • Customer Experience: Drive initiatives to continually improve online customer experience for all brands.
  • Event Planning: Plan and execute trade shows, sponsored events, and other activities including travel.
  • In-House Services: Offer design and content creation services including photography, videography, and graphic design.
Requirements:
  • Digital Marketing Experience: Proven track record in digital marketing including websites, social media, and e-commerce channels.
  • Industry Expertise: Experience working in consumer lifestyle or progressive financial services environments.
  • Content Creation: Demonstrated ability to produce high-quality content for digital marketing.
  • Communication: Ability to communicate effectively and professionally.
  • Organizational Skills: Strong organizational and administrative capabilities.
  • Time Management: Strong time management skills.
  • Teamwork: Ability to work collaboratively and autonomously.

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