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Technical Support Professional
1 week ago
LVI Associates is hiring a skilled Technical Support Professional to join their team in Perth. As a Technical Support Professional, you will be responsible for providing technical support and training to customers on water treatment systems operation and maintenance. You will require strong technical knowledge, excellent communication skills, and a commitment to delivering exceptional customer service.
Responsibilities:
- Provide technical support and training to customers on water treatment systems operation and maintenance.
- Respond to customer inquiries and resolve technical issues promptly.
- Collaborate with the sales team to promote water treatment systems and services.
- Develop and maintain technical documentation and resources.
- Participate in ongoing training and professional development to stay up-to-date with industry developments.
Requirements:
- Proven experience in technical support or a related field.
- Strong technical knowledge of water treatment systems and equipment.
- Excellent communication and customer service skills.
- Ability to read and interpret technical manuals and schematics.
- Valid driver's license and ability to travel to customer sites.
- Relevant certifications or technical training in water treatment systems is a plus.
What We Offer:
- Competitive salary and benefits package.
- Opportunities for professional development and career advancement.
- Supportive and collaborative work environment.