
Quitline Counsellor Support Specialist
1 week ago
Job Title: Quitline Counsellor - Support Specialist
Clinical Position Summary
The Cancer Institute NSW is seeking a dedicated and empathetic Quitline Counsellor to join our team. As a key member of the cancer control service, you will be responsible for providing high-quality support and guidance to individuals seeking to quit smoking and/or vaping.
Key Responsibilities:
- Deliver evidence-based clinical services including assessment, treatment planning, and counselling to clients who call or are referred to NSW Quitline.
- Provide information and support to carers and family members of people who smoke and/or vape.
- Work collaboratively with healthcare professionals to promote cessation care and provide education on smoking and vaping cessation methods.
Essential Qualifications:
- A minimum three-year bachelor's degree qualification in counselling, social work, or psychology, with at least 3 years' experience in clinical settings.
- High-level verbal and written communication skills, including clinical documentation and client communication.
- Ability to remain calm and execute clinical service delivery with confidence and patience in a high-pressure environment.
- Willingness to work varied shifts, including weekends and outside business hours, with flexibility to assist with backfilling shifts when required.
What We Offer:
- Competitive salary package.
- Ongoing training and professional development opportunities.
- Collaborative and supportive work environment.
How to Apply:
Submit your application, including your resume, covering letter, and response to the pre-screening questions outlined below. Please note that Aboriginal and Torres Strait Islander peoples are strongly encouraged to apply.
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