Collections Officer

About the Role

The City of Wodonga is seeking a highly skilled and motivated Collections Officer to join our team at Hyphen Wodonga Library Gallery. As a key member of our library team, you will be responsible for developing and maintaining a relevant, exciting, and engaging collection that promotes reader engagement and provides opportunities for lifelong learning.

Key Responsibilities

• Work with the Engagement Coordinator to undertake acquisitions that are in line with borrowing trends, customer surveys, and relevant for the Wodonga community.
• Develop opportunities for increased engagement with the collection, including public programs, marketing, and connecting the collection to public awareness days.
• Support the Team Leader – Hyphen to update the Collection Guidelines annually.
• Oversee the operation of the inter-library loans process, courier deliveries, and items on hold.
• Ensure end processing of materials not supplied as shelf ready is undertaken in accordance with Hyphen Wodonga standards.
• Coordinate library material repairs, including print, magazines, and DVD.
• Develop systems to track, report, and evaluate expenditure of the collections budget and make recommendations to the Library Engagement Coordinator and the Team Leader.
• Use software to manage collections and undertake tasks, reporting, and analysis, including the library management system, collection management tools, the Microsoft Office suite, and general business administration applications.
• Facilitate access to an e-collection for library users that is aligned with customer needs and optimizes available budget.

Key Selection Criteria

• Qualifications and/or relevant experience in a library, museum, education, cultural, or customer service setting.
• Experience in collections development, preferably in the context of Public Libraries.
• Experience in developing and delivering reader advisory and literacy development activities in relation to the collection.
• Demonstrated high-level administration skills with an eye for detail.
• A high level of customer service skills and experience in a busy and varied customer service environment with a focus on cultural sensitivity and meeting the needs of clients from a wide variety of backgrounds.
• Commitment and ability to work effectively in a team-based environment as well as the ability to work independently.