IT Support Professional

2 days ago


Port Macquarie, New South Wales, Australia Axiom Technologies Full time

Axiom Technologies is a leading IT services provider serving medium to large-scale enterprises worldwide.

We are seeking a highly skilled IT Support Officer to join our team. As an IT Support Officer, you will provide onsite and on-call assistance to end-users within the organization's desktop computing environment.

Key Responsibilities:

  • Troubleshoot computer OS and peripherals issues
  • Handle PC Operating Systems (Windows 7/8 and 10) and hardware/software installation
  • Perform maintenance tasks using deployment tools like SCCM
  • Manage SOE and group policies
  • Provide printer support and MS Office tools installation/troubleshooting

Requirements:

  • 2+ years of relevant experience
  • Excellent customer service and technical skills
  • Familiarity with Windows, Apple, and virtual operating systems
  • Ability to work under pressure and manage time effectively

What We Offer:

  • Flexible work arrangement (rostering system)
  • Opportunity to work on various IT projects/cases
  • Autonomy to take on your own work cases/projects

Salary: $60,000 - $80,000 per annum, depending on experience


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