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Client Service Coordinator

3 weeks ago


Sydney, New South Wales, Australia beBeeClientService Full time $60,000
Job Title: Client Service Coordinator

Our organization is seeking a skilled professional to fill the role of client service coordinator.

This position requires an individual with exceptional communication skills, problem-solving abilities, and proficiency in Microsoft Excel.

Responsibilities:
  • Responding to client inquiries via phone and email to resolve issues promptly
  • Onboarding new clients and managing their data efficiently
  • Identifying problems and escalating technical issues to our development team
  • Providing feedback to enhance our software functionality
  • Collaborating on creating support guides to improve the client experience

Requirements:

  • Minimum 3 years of experience in the logistics or transportation industry
  • Superior customer service skills and ability to work under pressure
  • Proficiency in Microsoft Excel and basic computer skills
  • Strong problem-solving skills and curiosity about system functionality
  • Reliability, organization, and ability to work independently and as part of a team

Benefits:

This role offers opportunities for growth and development within our organization. As a client service coordinator, you will be working closely with cross-functional teams to deliver exceptional results.

What We Offer:

  • A dynamic and supportive work environment
  • Opportunities for career advancement and professional growth
  • Competitive salary and benefits package
  • Professional development opportunities and training