Patient Access Specialist

1 day ago

Sydney, New South Wales, Australia beBeeCustomerService Full time $45,000 - $60,000
Job Overview

Casual ongoing role involves helping patients access care. Our team works collaboratively to provide excellent customer service and ensure seamless patient experiences.

Key Responsibilities
  • Making outbound calls to engage with patients, address their concerns, and resolve issues.
  • Managing cancellations and rescheduling appointments efficiently.
  • Handling inbound calls with professionalism and care, providing support and guidance as needed.
  • Booking patients in for routine check-ups and cleans, ensuring timely and effective treatment.
Essential Skills and Qualifications

Excellent communication skills, a strong customer service focus, time management, technical confidence, goal-driven attitude, reliability, flexibility, and a team-focused mindset are essential for this role.

Why This Role is an Opportunity
  • A calm workplace environment supports your well-being and productivity.
  • Our friendly close-knit team provides a collaborative and supportive atmosphere.
  • Ongoing training and development opportunities enable you to grow professionally and personally.

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