Service Supervisor

3 weeks ago


Derrimut, Victoria, Australia RDO Equipment Australia Full time
Service Supervisor Job Description

RDO Equipment Australia is seeking a skilled Service Supervisor to join our team in Melbourne.

Key Responsibilities:
  • Assign jobs and work areas to Service Technicians based on their skills and knowledge.
  • Supervise performance, absence, and gaps in technician skill sets.
  • Proactively seek customer feedback, anticipate problems, and respond promptly.
  • Address employee issues and concerns.
  • Review repair work orders for accuracy and completeness.
  • Work with the Service Manager on all aspects of the Service Department.
  • Meet with the Service Manager regularly to review department performance and personnel matters.
Requirements:
  • Relevant Trade Certificate - Heavy Diesel Fitter/Mobile Plant Mechanic/Diesel Mechanic or equivalent.
  • Experience in service and maintenance of heavy diesel products, including engine overhauls and major repairs.
  • Strong supervisory/management experience with the ability to lead, mentor, and develop your team.
  • Excellent knowledge and understanding of John Deere and Vermeer equipment.
  • A current and valid driver's license.
About RDO Equipment Australia:

We offer a range of benefits, including transparent incentive programs, employee assistance programs, and wellness initiatives.

As a Service Supervisor at RDO Equipment Australia, you will have the opportunity to work with a talented team and contribute to the success of our Service Department.


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