Seasonal Membership Assistant
4 weeks ago
Job Summary: We are seeking a highly motivated and customer-focused Seasonal Membership/Member Service Assistant to join our team at Costco Epping. As a key member of our membership team, you will be responsible for providing exceptional customer service, processing membership sign-ups and renewals, and ensuring a seamless shopping experience for our members.
Key Responsibilities:
- Welcoming and communicating with members and potential members in a professional and courteous manner
- Answering questions, resolving problems, and explaining membership and warehouse programs
- Processing new membership and membership maintenance according to proper departmental procedures
- Collecting membership fees and issuing receipts
- Providing prompt and courteous member service, including answering phone calls and directing members to products and services
- Assisting with loading and shopping, and responding to member concerns
- Cleaning and maintaining the department, including stocking forms and supplies
- Following proper safety and security procedures and standards
Requirements:
- High School Certificate or higher
- Membership, cashier, customer service, or comparable experience
- Satisfactory Criminal Record Check
- Full COVID-19 vaccination or medical contraindications certificate
What We Offer:
A dynamic and supportive work environment, opportunities for professional growth and development, and a competitive compensation package.
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