Service Operations Coordinator

1 week ago


Victoria Point, Queensland, Australia YMCA Brisbane Full time

The YMCA Brisbane is a leading community organisation dedicated to empowering individuals and families through various services.

We are seeking a passionate Service Operations Coordinator on a casual basis to join our team in Victoria Point, QLD.

About the Role

As the first point of contact for the centre, you will play a crucial role in providing expert and friendly service at reception, over the phone, and in all written correspondence.

You will be responsible for processing new memberships, promoting information on the facility, classes, and other general enquiries. Additionally, you will make bookings and process payments, perform open and close procedures, cash reconciliations, and banking duties.

Requirements and Qualifications

  • A minimum of previous experience in a similar role
  • Demonstrated ability to perform a range of administrative duties, including data and word processing, filing, and photocopying, with the ability to prioritise work and meet deadlines
  • Excellent interpersonal and communication skills
  • Familiarity with POS systems and MS suite
  • A National Police Check is essential prior to commencing in the role

Benefits

  • A competitive salary of AU$60,000 - AU$65,000 per annum (pro-rata) depending on experience
  • A free gym membership which includes our fitness classes
  • Discounts for all Y OSHC Services and Day Care Facilities
  • Discounted banking and loan rates
  • Discounted private health insurance with Medibank
  • Opportunity to participate in and give back to Y programs
  • Enjoy a discounted overnight stay at George William Hotel
  • Counselling Employee Assistance Program

About Us

We are an inclusive workplace and welcome people from all backgrounds to apply. We all belong at the Y.

At the Y, we are committed to empowering all children and young people to feel safe and be safe. As a Child Safe organisation, all of our candidates must have or obtain a working with children check.



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