Key Account Executive, Business Development
1 month ago
This role supports the Key Account Managers in driving performance across the TMC and Leisure segments in the Pacific, leading sales, marketing, and distribution initiatives. The role also develops engagement strategies, leads B2B digital marketing efforts, manages the RFP process, and collaborates with regional and global teams to support loyalty and revenue growth.
Key Responsibilities:- Drive Segment and Account Performance: Lead sales, marketing, and distribution tasks, troubleshoot queries, develop annual plans, and represent Accor at events and presentations.
- Lead RFP Process: Manage the Leisure & TMC RFP contracting process and assist with tactical campaigns and marketing activations with hotels and partners.
- Lead B2B Digital Marketing & Activations & Event Activity: In collaboration with the KAM and following the activity & engagement calendar, oversee B2B marketing activations for the TMC and Leisure segments in the Pacific with key partners. Analyze campaign performance using a data-driven approach and provide recommendations.
- Hotel Training, Workshops & Support: Develop and implement training programs to boost hotel knowledge. Co-lead the Contracting webinar for TMC & Leisure segments during RFI/RFP solicitations. Ensure hotel sales teams are engaged with and utilizing sales systems and tools through training and audits.
- Managing & Supporting Sales Systems, Programs & Tools: Oversee daily operations of A.N.A.I.S. Support the management of key sales tools and programs, including Learn with Us and LOL. Help ensure hotel sales teams are actively using sales systems and tools through monthly compliance and audit checks. Assist with various sales projects.
- Bachelor Degree in Business Management, Tourism or Hotel Management Preferred but not essential.
- Extensive hotel industry experience with excellent presentation skills and relationships with key industry bodies and agencies.
- Advanced computer proficiency in Windows Office programs (Word, Excel, PowerPoint, Project, Outlook) and Salesforce web-based applications.
- Process and data-driven mindset with strong analytical thinking abilities.
- Previous experience with Business Travel Management Companies and/or Leisure Agencies.
Suitably experienced and qualified applicants who currently have full working rights in Australia will only be considered.
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