
Program Manager
3 days ago
We are seeking an experienced professional to join our team as a Migration Program Coordinator. This key role will support the delivery of our migration programs and services by coordinating processes, ensuring compliance, and enhancing the overall client experience.
Key Responsibilities:- Plan, implement, and review our migration support services across skilled, family, student, and employer-sponsored visas.
- Coordinate workflow between migration lawyers, clients, and external stakeholders to ensure timely and accurate case management.
- Monitor program progress and prepare reports on application timelines, outcomes, and client satisfaction.
- Ensure compliance with legislative requirements, migration regulations, and internal quality standards.
- Maintain and improve client record systems, policies, and program procedures.
- Oversee administrative staff involved in client service delivery and provide induction and training resources.
Skill Requirements:
- A minimum diploma qualification in project management or business administration.
- Minimum 2 years of experience in program/project coordination, administration, or service delivery management.
- Strong organisational and project management skills with the ability to manage multiple priorities.
- Excellent communication and interpersonal skills for liaising with clients, staff, and external organisations.
- High attention to detail and commitment to compliance and quality standards.
- Proficiency in Microsoft Office and client management systems.
- Experience in the migration, education, or legal sector will be highly regarded.
What We Offer:
- Opportunity to work with a multicultural team in a professional migration services environment.
- Exposure to diverse migration programs and pathways.
- Professional development opportunities.
- Competitive salary commensurate with skills and experience.
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