Customer Experience Specialist

1 week ago

Adelaide, South Australia beBeeCustomerExperience Full time $60,000 - $90,000

Role Overview:

We're seeking a skilled professional to join our team as a Customer Experience Specialist. In this role, you'll be responsible for delivering exceptional customer experiences through timely and efficient provision of products.

Responsibilities:

• Facilitate customer satisfaction by responding to enquiries, orders, service needs, and troubleshooting issues over phone and email

• Multitask with ease, handling all administrative aspects of sales

• Collaborate with colleagues to provide seamless customer service

Requirements:

• High level of customer service skills

• Ability to multitask and work efficiently in a fast-paced environment

• Excellent telephone skills and ability to build rapport with customers

• Organized and collaborative approach

Benefits:

As a valued member of our team, you'll enjoy a competitive salary package, including an incentive program and employee discounts.

About Us:

Our company is a leader in tyre and mobility solutions, offering premium products and services that keep individuals, businesses, and industries moving. We meet the needs of customers wherever they are, with operations spanning company-owned stores, franchise partners, and mobile servicing solutions.

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