Senior Care Coordinator

1 week ago

Brisbane, Queensland, Australia beBeeCare Full time $55,000 - $70,000
About Us

We strive to support, empower, and uplift individuals by keeping them at the heart of everything we do and every decision about their care.

As a leading provider of high-quality home care services, we are committed to delivering exceptional experiences for our clients and their families.

Your Role

You will be responsible for ensuring the highest quality of care for both potential and existing clients. This role requires you to manage the overall client experience, working closely with our dedicated team to ensure seamless service delivery.

You will champion the best interests of our clients while driving the achievement of our business goals.

Key Responsibilities
  • Planning, managing, coordinating, and reviewing client goals.
  • Actively communicating with team members and clients to develop care plans.
  • Formalizing agreements with the client and client's family about the care services to be provided and costs involved.
  • Accurately documenting all interactions held with client, family or other stakeholders about the client and sharing relevant information with appropriate team members including feedback about caregiver performance.
  • Meeting with clients and their families face to face to discuss and review current care plans and goals.
Requirements
  • Previous and relevant experience working with seniors or aged care.
  • Home care package experience highly desirable.
  • Proficient in using Microsoft Suite with strong skills in Excel, Word & Outlook.
  • Strong administration and communication skills.
  • Highly efficient and organized with proven time management skills.
  • Able to work under pressure and multitask shifting priorities.
About You

This role is ideal for someone who is passionate about delivering high-quality care services and has excellent communication skills.

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