IT Service Professional

6 days ago

City of Greater Shepparton, Australia beBeeService Full time $60,000 - $90,000
Job Title: IT Service Professional

This role supports the technical operations of gaming, hospitality, and entertainment facilities.

Main Responsibilities:
  • Diagnostics, installation, repair, and maintenance of PC hardware and software.
  • Installation, troubleshooting, and optimization of desktops and laptops.
  • Resolution of network connectivity issues and cable management.
  • Support for network administration tasks like user account management.
  • Hardware and software upgrades and patches assistance.
  • Training and support for end users and staff.
  • Collaboration with analysts and administrators for desktop environment efficiency.
  • Ticketing system management for customer requests.

In addition to strong technical skills, this position requires a team player with excellent communication and problem-solving skills.

Requirements:
  • High School Diploma or equivalent; Associate's degree preferred.
  • At least 2 years in hardware support and maintenance.
  • Technical training and certification may substitute experience.
  • A+ certification within 12 months is required.

This role offers opportunities for growth and development in a dynamic industry.

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