Technical Services Director

3 days ago

Perth, Western Australia beBeeLeadership Full time

About Us

Micromine is a pioneer in next-generation technology for mining, with 37 years of expertise and offices in 9 countries.

Our Technology

We offer high-quality solutions for all corners of the globe:

  • Growth opportunities for our people
  • Flexibility options to balance work and home life
  • 12 weeks paid parental leave – primary and secondary carers
  • Free gym membership
  • Employee Assistance Program for you and your family
  • Social Connection and Responsibility Program
  • Discounted private health insurance
  • Novated leasing

The Role

As our Technical Services Lead, you will oversee a team of technical presales and scripting specialists.

You will play a critical role in delivering scalable, high-quality technical solutions that support our ambitious growth plans.

This role is pivotal to our success, ensuring exceptional technical demonstrations, software evaluations, proof-of-concept projects, and tender responses align with client needs. You will work closely with senior management to provide visibility on deal flow tied to presales activity and support forecasting project resource requirements.

Your leadership will foster a culture of continuous improvement, helping us scale technical services efficiently and effectively in a rapidly growing market.

  • Create and improve internal processes and policies related to technical services delivery.
  • Mentor team members to build capability and drive professional growth.
  • Apply a structured and consistent presales methodology across all products.
  • Enable presales support to business development managers.
  • Guide the team in delivering tailored, high-impact software demonstrations and sales proposals.
  • Ensure technical demos align with customer needs and demonstrate business value.

About You

You will have a proven background in leading technical presales or solutions engineering teams within a high-growth technology environment, ideally in the mining or software sector. You are passionate about creating scalable, high-quality technical services that enable business growth.

Key skills, experience, and qualifications:

  • Senior experience in operational or presales leadership roles within a software or technology business.
  • Strong leadership, people management, and conflict resolution skills.
  • Excellent relationship-building skills with customers and internal stakeholders.
  • Deep understanding of technical software presales processes.
  • Demonstrated ability to improve conversion rates through presales engagements.
  • Commercial understanding of product market segments and relevant sales/marketing methods.
  • Proven experience managing team leads and cross-functional teams in high-performance environments.

Next Steps

To shape the future direction of technology in the industry, apply for this opportunity.

Learn more at our website.

We welcome applicants from diverse backgrounds to join our team.

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