B&F Agent

3 weeks ago


Melbourne, Victoria, Australia Marriott Full time
About W Melbourne

Located in the heart of Melbourne CBD, W Melbourne is a luxury hotel that embodies the city's vibrant culture and energy. Our hotel features 294 bold rooms and suites, five electric bars and restaurants, and over 800 square meters of ultra-modern event space.

About the Role

We are seeking a skilled and enthusiastic B&F Agent to join our team. As a B&F Agent, you will be responsible for delivering exceptional service to our guests, ensuring their dining experience is memorable and enjoyable.

Key Responsibilities
  • Serve food and beverages to guests in a timely and efficient manner.
  • Set tables according to event type and service standards.
  • Answer questions on menu selections and communicate with the kitchen regarding menu questions and product availability.
  • Record transactions in the MICROS system at the time of order.
  • Check in with guests to ensure satisfaction with each food course and beverage.
  • Maintain cleanliness of work areas, china, glass, etc., throughout the day.
  • Complete opening and closing duties, including restocking items and turning off lights.
What We Offer
  • Competitive salary and annual reviews.
  • Mentor/buddy program and opportunities for career advancement.
  • Prime location in Melbourne CBD, with convenient access to public transport and parking.
  • Exclusive discounts on food and beverages at W Melbourne and global room night discounts from Marriott International.
  • Community and talent engagement opportunities.
  • Employee referral bonus.
Requirements
  • Experience in a dynamic restaurant setting is highly valued.
  • A proactive and upbeat demeanor that inspires excellence.
  • Keen to take on new challenges and grow within your career.
  • A current Victorian RSA is essential for your role.

At W Melbourne, we are committed to providing a workplace that is inclusive, diverse, and empowering. We believe in hiring a diverse workforce and sustaining a people-first culture. We are an equal opportunity employer and welcome applications from candidates of all backgrounds.


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