Client Services Manager

6 days ago


East Ballina, New South Wales, Australia Right at Home Northern Rivers Full time

About Us

Right at Home Northern Rivers is a leading provider of private pay, in-home supportive care for older Australians, disabled adults, and people recovering from a hospital stay. Our mission is to improve the quality of life for those we serve by delivering personalized care and support services.

Our Services

We offer a comprehensive range of care services, including companionship, personal care, and skilled nursing services. Our team of trained, screened, and insured professionals is dedicated to providing high-quality care that meets the unique needs of each individual.

What We're Looking For

We're seeking a highly motivated and experienced Client Services Manager to join our team. As a key member of our business development team, you will be responsible for generating awareness and driving business growth in the Northern Rivers region.

Key Responsibilities

  • Develop and implement business development strategies to identify and cultivate key relationships with case managers, discharge planners, and other healthcare professionals.
  • Implement a methodical call cycle to regularly engage with the target market and stay top of mind.
  • Work autonomously to manage up and be a great team player.

Requirements

  • Good understanding of the Government funding environment for aged care and NDIS.
  • Extensive sales experience.
  • Ability to manage up, work autonomously, and be a great team player.

Preferred Qualifications

  • Business development experience in hospital, aged care, disability care, or healthcare services.
  • Network of contacts within the health, aged care, and disability services sectors.

What We Offer

  • Rewarding work opportunities making a difference in your local community.
  • Friendly and supportive workplace.
  • Employee rewards retail discount program.
  • Competitive remuneration.
  • Career advancement opportunities as the office expands.

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