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Parts Coordinator Supervisor

2 months ago

Gunnedah, Australia Kenway & Clark Full time
Parts Co-ordinator/Supervisor

Are you passionate about agricultural machinery and have a knack for coordination and leadership? We're seeking a skilled Parts Co-ordinator/Supervisor to join our dynamic team at Kenway and Clark. In this crucial role, you will oversee the day-to-day operations of our branch spare parts department, ensuring seamless coordination to meet sales targets and drive sales growth.

About the Role:
  • Oversee and manage the day-to-day functions of the branch parts department to ensure efficiency and effectiveness.
  • Proactively build and maintain strong relationships with our customers and suppliers.
  • Leverage your extensive knowledge of machinery parts to provide expert advice and support to customers.
  • Accurately interpret customer parts needs, both at the counter and over the phone.
  • Maintain branch inventory in alignment with business and customer needs.
  • Source and order the necessary parts to meet customer demands.
  • Organise and plan work to ensure it meets our high standards and is completed efficiently.
  • Work closely with the Service department to ensure seamless operations.
About You:

You should possess a solid knowledge and passion for the agricultural machinery industry. Your skill set should include a strong customer service focus, with a commitment to providing exceptional service and high-quality products across all communication channels, whether written, phone, or face-to-face. Excellent communication skills are essential, as well as a keen attention to detail.

You should be able to apply your knowledge in a practical, commercial manner and demonstrate a willingness to assist and support team members, fostering a collaborative team environment. Effective time management and organisational skills are crucial, enabling you to accomplish objectives efficiently within given timeframes.

Requirements:
  • Experience in a similar role
  • Experience managing people
  • Team player
  • Customer service orientation
  • High degree of accuracy and attention to detail
  • Proficient in Microsoft Excel
  • Current driver's licence
  • Maintain a neat and tidy, well-groomed appearance
Benefits:
  • A competitive above-award hourly rate of pay, commensurate with your skills and experience.
  • Standard 38-hour work week with penalty rates for overtime.
  • Additional allowances for being on call and handling call-outs.
  • Rewards for years of service and reaching key milestones.
  • Relocation assistance available upon application.