Coles Retail Operations Manager

2 weeks ago


Mount Isa, Queensland, Australia Coles Full time

About the role

As a Night Trading Manager with Coles, you will be responsible for leading a team and overseeing the smooth operation of a store during evening and night trade. This is an exciting opportunity to make a real difference in the lives of customers and team members alike.

You will work closely with the Store Manager to ensure that the store is exceptionally presented, welcoming and engaging for customers, team members and the community. Your key responsibilities will include guiding team members, allocating tasks and providing support and direction to deliver exceptional customer service.

About you and your skills

  • Previous experience working in a fast-paced environment is essential for this role.
  • Direct leadership experience is also required, as you will need to lead, coach and develop your team to meet sales targets, cost control and rostering requirements.
  • You will also be responsible for ensuring that Coles' visual merchandising, safety, compliance and stock management standards are met.
  • As a customer-obsessed leader, you will continually seek to better understand our diverse customers and drive a culture that celebrates success and puts team members' health, safety and wellbeing first.

What's in it for you?

  • More cash staying in your pocket: Eligible team members receive 5% discount all year round on their Supermarket and Liquor online and in-store purchases. We also offer additional periods of double discount (10%) at various times throughout the year. As well as hotdeals exclusive to team members that translate into additional savings.
  • Reward through recognition: Give and receive recognition, linked to our Coles values, through our digital recognition platform 'mythanks'. You can accumulate points to redeem in the online shop for exciting gifts and electronic gift cards from an extensive range of retailers.
  • Opportunities for learning and development: No matter where you start within our diverse business, you'll have experiences, exposure, and education to satisfy you. Discover and explore a variety of career development programs and job-specific training.
  • Novated car leases: Looking for a new car? We provide access to novated leasing for eligible team members.
  • Investment in your future: Become a part-owner of the Coles Group. Our annual team member share plan offer allows eligible team members to make regular pre-tax salary sacrifice deductions to purchase Coles Group shares.
  • Paid parental leave: We understand how important your life outside work is and offer permanent team members paid parental leave to support you in balancing work and family.

We're committed to creating a workplace that is safe and respectful for our team. We encourage applications from people of all ages, cultures (including Aboriginal and Torres Strait Islander peoples), abilities, sexual orientation and gender identities.

We're happy to adjust our recruitment process to support candidates with disability. For further information and additional contact details visit the 'Our Recruitment Process' section of our careers site or email inclusionrecruitment@coles.com.au



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