Customer Experience Director

2 days ago


Geelong, Victoria, Australia beBeeLeader Full time $75,000 - $105,000
Job Description

This role is ideal for a passionate people leader who has a genuine desire to drive business growth and improve customer experience.


The successful candidate will be responsible for leading a team to deliver exceptional customer service, motivating them to invest in education and career development, and creating an environment that encourages diversity and inclusivity.


Key Responsibilities
  • Lead a team to deliver world-class customer service and contribute to revenue growth
  • Develop and implement strategies to motivate team members to invest in education and career development
  • Coach and mentor team members to inspire them to continuously improve and achieve their goals
  • Create a culture that values diversity, inclusivity, and community understanding

Requirements
  • Passionate about people development and driving business growth
  • Proven track record of delivering exceptional customer service and leading high-performing teams
  • Strong communication and interpersonal skills
  • Ability to work in a fast-paced environment and adapt to changing priorities

Benefits

The successful candidate will have access to exclusive benefits including a discount card for retail stores and employee assistance programs.


About Us

We are a dynamic organization that values teamwork, innovation, and customer satisfaction. We offer a supportive and inclusive work environment that encourages employees to grow and develop their careers.



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