Floor Operations Manager
1 month ago
We are seeking a highly motivated and experienced individual to join our team as a Floor Supervisor at Alma Nove, a fine dining restaurant in Manly, NSW.
About the RoleAs a Floor Supervisor, you will be responsible for ensuring the smooth operation of our dining room, providing exceptional customer service, and leading a team of service staff.
Key Responsibilities- Manage the dining room floor, ensuring a high level of customer satisfaction and service quality.
- Lead and motivate a team of service staff, providing guidance and support to ensure excellent service delivery.
- Monitor and control costs, ensuring profitability and efficiency in the dining room.
- Develop and implement strategies to improve service quality, customer satisfaction, and staff engagement.
- Collaborate with other departments to ensure seamless service delivery and achieve business objectives.
- Previous experience in a supervisory or management role in a fine dining restaurant or similar environment.
- Strong leadership and communication skills, with the ability to motivate and inspire a team.
- Excellent customer service skills, with a focus on delivering exceptional experiences.
- Ability to work independently and as part of a team, with a strong focus on collaboration and communication.
- High energy and passion for delivering exceptional service, with a strong work ethic and commitment to excellence.
- A competitive salary and benefits package.
- Opportunities for career growth and development within our organization.
- A dynamic and supportive work environment, with a focus on teamwork and collaboration.
- Access to ongoing training and development programs, to help you achieve your career goals.
We are an equal opportunities employer and welcome applications from diverse candidates. Please submit your application, including your CV and a cover letter, to [insert contact information].
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