Leading Care Team Coordinator

4 days ago

KalgoorlieBoulder, Australia beBeeCareTeamLeader Full time $187,111 - $187,448
Job Description

Care Team Leaders play a vital role in supporting and mentoring direct care staff to provide quality care to clients/carers within the community. They coordinate and lead all care management activities for clients within the Support at Home Program, ensuring alignment with client needs and goals, Aged Care Quality Standards and policies.

  • Lead employees to ensure best practice is followed and compliant with required policies and procedures.
  • Manage employee performance issues.
  • Promote safe work culture to reduce safety incidents and loss time injury.
  • Develop effective relationships with the team to ensure employees are aware of pertinent information.
  • Ensure new employees have been provided with adequate knowledge of their role and responsibilities.
  • Authorise timesheets.
  • Respond to employee and client queries to ensure consistent outcomes.
Responsibilities:
  • Coordinate and lead all care management activities for clients within the Support at Home Program.
  • Conduct assessments, reviewing the care requirements of clients, adjusting when required.
  • Develop care plans for quality, person-centered care, ensuring alignment with client needs and goals.
  • Work with multidisciplinary teams to escalate care planning and clinical decisions where the client needs exceed the general care management scope.
  • Review and monitor care notes and service delivery data, identifying emerging risks or change in client needs.
  • Conduct regular care management activities and schedule formal care plan reviews as required.
  • Support clients to undergo support plan reviews or reassessments via My Aged Care.
  • Monitor spending to prevent underspends and overspends, aligning resource allocation with changing needs.
Requirements:
  • A strong background within the Aged Care Industry.
  • Demonstrated experience undertaking care management activities within Support at Home program.
  • Experience leading a team to achieve outcomes.
  • Well-developed communication and interpersonal skills to develop effective relationships.
  • Decision making and problem-solving skills to innovatively manage service delivery.
  • Empathetic and flexible approach to manage sensitivities of client and employee issues.
  • Time management and organisational skills to effectively plan and prioritise work tasks.
Benefits:
  • Professional development opportunities.
  • Internal referral rewards.
  • Opportunity to purchase extra leave.
  • Comprehensive orientation programme.
  • Devices and consumables provided to assist you in delivering care.
  • Subsidised gym membership.
  • Health insurance programmes.
  • Social club discounts.
  • Mental health support.

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