ICT Business Solutions Specialist

2 weeks ago


Canberra, ACT, Australia HiTech Group Full time
About the Role

We are seeking an experienced ICT Business Analyst to join our team at HiTech Group. As an ICT Business Analyst, you will play a key role in documenting our product and service workflows, and establishing processes to improve our business operations.

Key Responsibilities
  • Document Procedures: Develop and maintain accurate and comprehensive documentation of our product and service workflows, including procedures for generating, processing, and delivering our products and services.
  • Process Improvement: Collaborate with stakeholders to identify gaps in our current processes and develop policies and procedures to improve our business operations.
  • Technical Documentation: Advise and improve the current state of documentation covering product overview, operations, infrastructure, compliance, support, and product implementation.
Requirements
  • Experience: Demonstrated relevant experience in delivery high-quality technical documentation and process improvement.
  • Skills: Ability to achieve team objectives, deliver intended results, build capability, adapt to, support, and manage change.
  • Collaboration: Capacity to work effectively within a multidisciplinary team and collaborate with various stakeholders.
  • Time Management: Ability to deliver within required timeframes to an acceptable quality standard.
About HiTech Group

HiTech Group is a leading organization in the industry, and we are committed to delivering high-quality products and services to our customers. We offer a supportive team environment and opportunities for professional growth and development.



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