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Strategic Solutions Delivery Lead

1 month ago

Sydney, New South Wales, Australia ServiceNow Full time
Job Description

A challenging opportunity has arisen for a Strategic Solutions Delivery Lead to join our team at ServiceNow. As a key member of our organization, you will play a vital role in delivering complex solutions to our customers.

About the Role:

  • Lead the delivery of strategic solutions across various customer engagements, ensuring timely and within-budget delivery.
  • Develop and maintain strong relationships with customers, stakeholders, and partners to ensure successful project outcomes.
  • Mentor and guide junior team members to achieve their full potential and drive business growth.
  • Stay up-to-date with industry trends and best practices, applying this knowledge to improve our services and processes.

Key Qualifications:

  • 8+ years of experience in a professional services organization, preferably in a leadership or delivery role.
  • Strong analytical and problem-solving skills, with the ability to drive complex issues to resolution.
  • Excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams.
  • ServiceNow certifications in aligned workflow, with a proven track record of delivering high-quality results.

What We Offer:

  • A competitive salary range of $120,000 - $160,000 per annum, depending on location and experience.
  • A comprehensive benefits package, including medical, dental, and vision insurance, as well as a 401(k) plan.
  • Opportunities for career growth and professional development, with a focus on mentoring and coaching.
  • A dynamic and inclusive work environment, with a strong commitment to diversity and inclusion.