Gaming Operations Manager

1 week ago


Mornington, Australia Pegasus Leisure Group Full time

We are seeking an experienced Casual Gaming Supervisor to join the Pegasus Leisure Group team at Steeples in Mornington. As a key member of our gaming operations team, you will play a pivotal role in ensuring the gaming room is always of a high standard, providing exceptional customer service, and maintaining a smooth and enjoyable experience for our patrons.

Located on the Mornington Peninsula, Steeples is a modern dining and entertainment complex situated next to the Mornington Racecourse. The venue features modern facilities, including a family-friendly bistro, a designated kids' play area, and an alfresco deck, offering a variety of dining experiences for all to enjoy.

Pegasus Leisure Group, operating as part of The Melbourne Racing Club (MRC), is proud to be recognised as a 2022, 2023 & 2024 Winner of The Australian Business Awards for Employer of Choice. As a valued member of our team, you will have access to ongoing learning and development opportunities, as well as our year-round well-being initiatives, including our Employee Assistance Program.

We are looking for a skilled and experienced Gaming Supervisor to join our team. Key responsibilities will include:

  • Ensuring the gaming room is always of a high standard in terms of cleanliness, customer service, lighting, and ambiance.
  • Overseeing daily gaming operations, including game management and equipment functionality.
  • Ensuring that all policies, procedures, and regulatory compliance requirements are always being met.
  • Supervising and supporting gaming staff and providing training and guidance to maintain high performance standards.
  • Assisting with the management team in the further development of the gaming room.

To be successful in this role, you will need:

  • A current Victorian Responsible Service of Alcohol Certificate (RSA).
  • A current Victorian Responsible Service of Gambling Certificate (RSG).
  • A current Victorian Gaming Employee Licence.
  • A Food Handlers Certificate.
  • TAB Compliance.
  • Previous experience in a similar role.
  • Ability to lead, motivate, and manage staff effectively.
  • Strong interpersonal skills.
  • Willingness to work various shifts, including evenings, weekends, and holidays as needed.

Pegasus Leisure Group values and embraces diversity and inclusion, and we encourage all applicants to apply.



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