Customer Experience Specialist
2 days ago
Exceptional Customer Service Representative Wanted
We are seeking a passionate and results-driven individual to join our service team. As a key member of our operations, you will be responsible for providing top-notch customer service and building strong relationships with customers and colleagues.
About the Role:
- Deliver exceptional customer experiences through proactive communication, empathy, and problem-solving skills
- Collaborate with our technicians to ensure efficient and effective vehicle servicing, minimizing downtime and maximizing customer satisfaction
Your Qualifications:
- Proven experience in a dealership service environment, with a track record of excellent customer service
- Strong knowledge of service department processes, policies, and procedures
- Excellent verbal and written communication skills, with the ability to work effectively with diverse stakeholders
Benefits Package:
- Competitive salary and benefits package, including access to discounted health insurance
- Exclusive discounts on vehicles, parts, and servicing
- Supportive team environment with opportunities for growth and development
- Recognition and rewards for outstanding performance
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