Customer Experience Specialist

1 week ago

Gold Coast, Queensland, Australia beBeeCustomer Part time $45,000 - $75,000
Customer Experience Specialist

We are seeking a highly motivated and enthusiastic Customer Experience Specialist to join our dynamic team. This is an exciting opportunity for someone who is passionate about delivering exceptional customer experiences, working collaboratively with others, and driving sales growth.

The ideal candidate will possess excellent communication skills, be able to work effectively in a fast-paced environment, and have a strong focus on teamwork and customer satisfaction.

About the Role

This role is ideal for individuals who thrive in environments where no two days are the same, enjoy working as part of a close-knit team, and are committed to providing outstanding service to customers.

As a Customer Experience Specialist, you will play a key role in creating memorable experiences for every customer, managing inventory, setting up promotions, and maintaining a high level of visual merchandising.

Key Responsibilities:
  • Deliver exceptional customer experiences that drive loyalty and retention
  • Work collaboratively with your team to achieve sales targets and promote a positive store environment
  • Assist in managing inventory and ensuring the store is always fully stocked and organized
  • Support the setup of promotions and contribute to visual merchandising efforts
  • Maintain a secure and well-organized store environment by following loss prevention policies and procedures
What We Offer:
  • 50% staff discount on products
  • In-store coaching and comprehensive training plans
  • Opportunities for career development and advancement
  • Sales-based incentives and rewards
  • Access to our Employee Assistance Program for wellbeing and mental health support
  • Gift Cards for referring successful top talent through our Employee Referral Program
Requirements:
  • Experience in customer-facing roles with a focus on delivering outstanding experiences
  • Confidence in approaching, connecting with, and selling to customers
  • Integrity and a commitment to doing things the right way
  • A love for teamwork in a high-energy, fast-paced environment
  • A solutions-focused attitude, ready to tackle challenges with enthusiasm

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